Products Manufacturers DE|EN
Account Cart
test

General Terms and Conditions of Sale – SHC 24 GmbH

(based on the General Conditions for the Supply of Products of the Electrical Industry – ZVEI Standard – adapted and extended for the B2B E-Commerce Shop of SHC 24 GmbH)

Version: October 2025 | Place of Performance and Jurisdiction: Altendiez (Germany)

In case of doubt, the German version shall prevail.


 

§ 1 Scope of Application

  1. These Terms and Conditions apply to all orders placed via the online shop of SHC 24 GmbH (“Seller”) by entrepreneurs within the meaning of § 14 BGB (German Civil Code), legal entities under public law or special funds under public law.
  2. Sales to consumers (§ 13 BGB) are excluded.
  3. Conflicting or supplementary conditions of the Buyer shall not apply unless the Seller has expressly agreed in writing.
  4. These Terms shall also apply to future online orders without the need for repeated reference.

§ 2 Contracting Party and Contact

SHC 24 GmbH, Im Petersfeld 5, 65624 Altendiez (Germany)
E-Mail: info@shc-24.com

§ 3 Conclusion of Contract in the Online Shop

  1. The products shown in the online shop do not constitute binding offers but an invitation to submit an order.
  2. By clicking the “Buy now” button, the Buyer submits a binding offer.
  3. Receipt of the order is confirmed by automatic e-mail; this does not yet constitute acceptance.
  4. The contract becomes effective only upon explicit order confirmation or dispatch of the goods.
  5. The contract text is stored and made available to the Buyer on request in text form.

§ 4 Prices, Payment Terms and Payment Methods

  1. All prices are quoted in euros plus statutory VAT and any shipping and packaging costs shown during checkout.
  2. Price changes due to transmission errors or cost adjustments remain reserved.
  3. Payment methods: available methods include pre-payment (bank transfer), PayPal, credit card, and other electronic payment services (e.g. Klarna, Sofortüberweisung).
  4. The available payment options are displayed during the checkout process. The Seller may modify, restrict, or exclude payment methods at any time.
  5. No entitlement to purchase on account: The Buyer has no right to receive goods on account or to pay after delivery. If payment on account is offered through a payment service provider (e.g. Klarna), the payment agreement is concluded exclusively between the Buyer and that provider under its terms.
  6. Goods are dispatched only after full payment has been received or after the payment service provider has confirmed payment authorization.
  7. Unless otherwise agreed, all invoices – including those via payment providers – are due immediately without deduction.
  8. The Buyer shall be in default 30 days after due date and receipt of invoice without further notice. Default interest: 9 percentage points above the base rate (§ 288 (2) BGB).
  9. The Buyer bears bank or transaction fees arising from chargebacks or reversals caused by him.
  10. Credit check: To protect against credit risk, the Seller may carry out a creditworthiness check for certain payment methods (e.g. invoice purchase via payment providers). Credit information from agencies (e.g. Creditreform, Schufa) may be used in compliance with data protection laws.

§ 5 Delivery and Shipping

  1. Deliveries are made ex warehouse at the Buyer’s risk and expense.
  2. Delivery dates are non-binding unless expressly agreed otherwise.
  3. Partial deliveries are permissible where reasonable for the Buyer.
  4. Force majeure: Events beyond the Seller’s control – e.g. natural disasters, war, transport blockades, pandemics, strikes, shortages of energy or materials, official measures – extend delivery times by the duration of the interruption plus a reasonable restart period. If the impediment lasts longer than three months, the Seller may withdraw from the contract in whole or in part. The Buyer may withdraw only if the delivery has become demonstrably and permanently without economic value to him. Claims for damages are excluded.

§ 6 Retention of Title

  1. Goods remain the Seller’s property until all claims from the business relationship have been fully paid (“retained goods”).
  2. Processing or transformation of the goods is carried out for the Seller, who thereby acquires co-ownership of the new item.
  3. In the event of resale, the Buyer hereby assigns his claims against third parties to the Seller up to the invoice value of the retained goods.
  4. If the value of securities exceeds the Seller’s claims by more than 20 %, the Seller shall release securities at his discretion upon request.

§ 7 Warranty and Liability

  1. The Buyer must inspect the goods immediately and notify any defects in writing within seven working days (§ 377 HGB).
  2. For justified defects, the Seller shall at its option repair or replace the goods.
  3. If remedy fails, the Buyer may reduce the price or withdraw from the contract in case of significant defects.
  4. Claims for defects expire twelve months after transfer of risk unless otherwise required by law.
  5. The Seller is liable only for
    1. intent or gross negligence,
    2. breach of essential contractual obligations (cardinal duties) – limited to foreseeable typical damage,
    3. injury to life, body or health,
    4. under the German Product Liability Act.
  6. Any further liability is excluded to the extent permitted by law.

§ 8 Data Protection, Electronic Communication and Cookies

  1. The Seller processes personal data only within the scope of applicable data protection laws (GDPR, BDSG) for order processing, business relationship management and legitimate interests.
  2. For contract fulfilment, data may be transferred to payment, shipping and IT service providers.
  3. The Buyer agrees to receive contract-related information (e.g. order confirmations, invoices, shipping status) electronically by e-mail.
  4. The online shop uses cookies to ensure session control, security and user comfort. Details on the type, purpose and duration of cookies are provided in the Privacy Policy at www.shc-24.com/datenschutz.
  5. The Buyer has the right to access, rectification, erasure, restriction and objection to processing under Art. 15 et seq. GDPR.
  6. If analytics or statistics tools are used, data is processed anonymously or pseudonymously. The Buyer may object to such processing through browser cookie settings.

§ 9 Export Control and Sanctions

Performance of the contract is subject to the condition that no national or international export, re-export or sanctions regulations oppose it. The Buyer undertakes to provide all information required for compliance review.

§ 10 Applicable Law and Jurisdiction

  1. German law applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
  2. Place of performance and exclusive jurisdiction for all disputes is Altendiez (Germany).
  3. These Terms are written in German. Translations serve for convenience only. In case of doubt, the German version shall prevail.